Internet

As a part of the many amenities provided here in Daybreak, high-speed internet is included with the Master Association dues. A portion of resident quarterly assessments is contributed to the internet in the amount of $33 a month. Internet is provided by CenturyLink. If you choose to go with a different provider, you cannot opt out of the $33 monthly fee included in dues.

Daybreak Contract With CenturyLink: 
In 2021, The Board of Directors approved a new contract with CenturyLink. The agreement includes: 
- Price of $33 per month per unit. 
- Upload/download speed of up to 500 Mbps (increased in 2022). This speed can vary depending on the number of devices utilizing your bandwidth. Here is a table showing bandwidth usage estimates. 
- 10-year agreement with provisions for both parties to review technology at the end of the 4th year.

A small portion of Daybreak was not built with the fiber optics for CenturyLink Internet (Founders Village). If you find that your property is in Founders Village, you are more than welcome to go with any provider you prefer.

Additional Services or Upgrades
Any additional services or upgrades outside of the provided internet services will be billed to the owner separately. Failure to pay for these additional services will interrupt your regular contracted services.

New Homeowners

  • If there is an existing router or modem when you move into your new home, you do not need to call CenturyLink to set up service. Please check the modem or router for the Wifi name and password to continue using the service. Should you have any troubles, or if there is no modem or router in your home, call (855) 234-5733. Identify yourself as a Daybreak Bulk HOA Customer.
  • Founders Park Phase 1 that are not part of the bulk internet account, please call (800) 244-1111 for the best prices in your area
Customer Service (855) 234-5733, Option 1
  • Business hours: Monday - Friday from 7 am - 7 pm
  • This is for customers who need to set up service and schedule an installation or would like to receive a service upgrade
  • Identify yourself as a Daybreak Bulk HOA Customer
Billing Questions (855) 234-5733, Option 2
  • Business hours: Monday - Friday from 7 am - 7 pm
  • Identify yourself as a Daybreak Fiber To The Home or GPON Customer
  • This is for customers with billing questions or billing errors in need of resolution
Tech Support, Repair and Field Technician Visits (855) 234-5733, Option 3
  • Business hours: Monday - Friday from 7 am - 7 pm
  • This is for customers who move into their home and do not have CenturyLink equipment or customers who are having connectivity issues
  • Identify yourself as a Daybreak Bulk HOA Customer
  • Please call CenturyLink for any repairs or tech support issues prior to calling the Association office for assistance. Ensure that a support ticket is created. 
It is important to remember that CenturyLink is a third-party service provider. While the Association office staff is happy to assist whenever possible, we must follow CenturyLink procedures and required processes. 

Helpful Tips
INTERNET FAQ 

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